4. What if I have an issue with my plants upon receiving them?

If you think you have received the wrong plants, in wrong quantity or any other issues please contact us ASAP. We will be asking for photos (plants and packaging). We strive to resolve the issue to your satisfaction.

In the rare circumstance where the parcel is damaged during transit resulting in damaged plants, compensation may be requested from the Australia Post. Please see details here https://auspost.com.au/receiving/delayed-lost-or-damaged-items.

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