Privacy Policy

Updated June, 2021

Overview

This following document sets forth the Privacy Policy for the SUCCERLAND website, https://www.succerland.com.au.

SUCCERLAND is committed to providing you with the best possible customer service experience. We are bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals. By providing SUCCERLAND with your personal information as part of the buying and selling process, you consent to the collection, storage, use and transfer of your personal information as provided for in this Privacy Policy to enable us to provide our products and services.

Collection of your personal information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

This collected information can also be collected through a third party software namely Google Analytics and is used solely for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are our website.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal user ID), email address, and phone number. We refer to this information as “Order Information.”

Use of your personal information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you;
  • For internal record keeping and administrative purposes
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics on understanding customer preferences).

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by:

In addition, SUCCERLAND may also share your Personal Information to comply with applicable laws and regulations.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to this Privacy Policy

SUCCERLAND reserves the right to make amendments to this Privacy Policy at any time, in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Say It With Succulents reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

SUCCERLAND welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday.

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