FAQ Category: C. Shipping


4. How do I know my order is on the way?

You will receive an email notifying you of the tracking number. The emails are typically sent by the end on Mon or Tue.

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3. Will I receive my order within the same week if I order on Sunday or Monday?

Depends on the weather. As mentioned as we ship the plants bare rooted, they need to be fully dried before being packaged. If we think they are too wet to post, the plants will be sent the week after.

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2. How do you ship the plants?

We ship the plants bare rooted. We wrap and package each plant carefully and post every Monday or Tuesday with Australia Post. For long public holidays where shipment may be affected please see the latest store announcement.

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1. Where do you ship to and how much?

NSW, VIC, QLD, SA and ACT Australia, $12 flat rate Express Post.

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